FAQ

Frequently Asked Questions

What materials are OPALIA jewellery made from?

Our jewellery is crafted using carefully selected materials and genuine Australian opals. Product details are available on each product page.

Are your opals natural?

Yes. We carefully source genuine Australian opals selected for their natural beauty and unique colours.

Do you ship internationally?

Currently, we ship across Australia. International shipping will be available soon.

How long does shipping take?

Orders are processed within 1–3 business days.

Estimated delivery within Australia is 2–7 business days.

Can I return my order?

Yes. Returns are accepted within 30 days of delivery, provided the item is unworn and returned in its original packaging.

What if my jewellery arrives damaged?

Please contact us within 7 days of receiving your order at opalia.au@gmail.com and we will arrange a replacement or refund.

How can I contact OPALIA?

You can email us anytime at:

opalia.au@gmail.com